CRM for small businesses allow you to access all the customer information from one place, you get to know your customer’s personally through the data collected in the process of various communications with the customer. You also analyse buying patterns and identify them as value customers. Analyse and refine your marketing strategies and improve your sales figures. How CRM Help Small Business: -Enhancing Lead Conversion -Building Long-Term Customer Relationships -Cost Efficiency in Sales and Marketing -Increased Employee Productivity -Manage a good customer service -Customer Retention -Improved Customer Satisfaction -Optimized Marketing -Helps to organize team collaboration